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Limited LIfetime Warranty
Models Covered: ComboJoe, GasJoe, GasJoe Ultra
The stainless steel body housing and cooking grids are warranted to be free from defects in material and workmanship when subjected to normal domestic use and service for the lifetime of the original purchaser. This warranty is limited to the replacement of defective parts, with the owner paying all other costs including labor.
Limited Fifteen Year Warranty
The burners are warranted to be free from defects in material and workmanship when subjected to normal domestic use and service for a period of fifteen years form the date of purchase. This warranty is limited to the replacement of defective parts, with the owner paying all other costs including labor.
Limited Ten Year Warranty
The gas valves are warranted to be free from defects in material and workmanship when subjected to normal domestic use and service for a period of ten years form the date of purchase. This warranty is limited to the replacement of defective parts, with the owner paying all other costs including labor.
Limited Five Year Warranty
The side burners and flavor grids are warranted to be free from defects in material and workmanship when subjected to normal domestic use and service for a period of five years form the date of purchase. This warranty is limited to the replacement of defective parts, with the owner paying all other costs including labor.
Limited One year Warranty
All other components are warranted to be free from defects in material and workmanship when subjected to normal domestic use and service for a period of one year from the date of purchase.
Limitations and Exclusions
1) Warranty applies to the original purchases and may not be transferred.
2) Warranty is in lieu of all other warranties, expressed or implied and all other obligations or liabilities related to the sale of use or use of its grill products.
3) Warranty shall not apply to damage resulting from misuse, abuse, alteration of or tampering with the appliance, accidental, hostile environment, flare-up fires, improper installation, or installation not in accordance with the instructions contained in this manual or local codes.
4) Company shall not be liable for incidental, consequential, special or contingent damages resulting from its breach of this written warranty or any implied warranty.
5) No one has the authority to add to or vary this warranty, or to create any other obligation or liability in connection with the sales or use of the companies products.
Warning: An Online Purchase Will Void Your Warranty
Purchasing any Kamado Joe product through an online retailer with interstate or international shipping to your location voids the warranty.
For Warranty Service
For warranty service, please contact your local dealer. Before you call, please have the following information available:
• Model Number (see rating plate)
• Serial Number (see rating plate)
• Proof of purchase by the original owner
• Date of installation
• Brief description of the problem
Your satisfaction is importance to us. If a problem cannot be resolved to your satisfaction, please write, call or email us.
Kamado Joe
2865 N. Berkeley Lake Rd. NW, Suite 6
Duluth, Georgia 30096
Tel: (678) 866-0642 or (877) 215-6299
Fax: (678) 866-4175
Email: Customer.Support@KamadoJoe.com
This limited warranty gives you specific legal rights and you may have other rights that vary from state to state.
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