Privacy Policy & Terms of Use

How we manage our online presence.


Below are the acceptable terms of use for the Kamado Joe website.

Kamado Joe is committed to responsible information handling practices. You can visit any of the pages on our site without giving us any information about yourself, but sometimes we need information (our contact page) to reach you regarding questions, comments, or information that you request. This privacy statement explains data collection and use in those situations. By visiting our Web site, you consent to the information practices described in this policy.

Linked Sites

Our sites contain links to other sites that are operated by third parties. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Information You Provide to Us

We may obtain personally identifiable information about you ONLY if you elect to give us that information. Types of personally identifiable information we ask you to provide may include the following: Name, Address, Zip code, Telephone number, Title, E-mail address and Organization (where applicable).

Information Collected Automatically

When you visit our Web site, we automatically collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and Web service you are using. We also know the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs.

Cookies and other Technologies

A cookie is a small data file that a Web site may send to your browser and which may then be stored on your hard drive. Our Web sites use cookies to simulate a continuous connection —cookies let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself. No personally identifiable information is stored in these cookies.

Our Web site may also use other technologies to track which pages on our Web sites our visitors view. This non-identifiable click-stream data helps us understand how visitors use our Web site.

Terms and Conditions

Kamado Joe presents the information on this web site as a service to its customers and other internet users. Kamado Joe makes no warranty or guarantee concerning the accuracy or reliability of the content of this site or other sites to which this site links. Any unauthorized downloading or distribution of any copyrighted material from this site or from sites to which this site links, without the copyright owner’s permission, is strictly prohibited.

You should assume that everything that you see or read on this site is copyrighted unless otherwise noted and may not be copied, reproduced, distributed, modified, published, downloaded, posted, or transmitted in any way, without the prior written consent of Kamado Joe or other copyright owner, EXCEPT: You may print copies of the material for your personal, noncommercial use only, provided that you do not delete or change any copyright, trademark, or other proprietary notices. Unless otherwise indicated, all marks displayed on Kamado Joe internet sites are subject to the trademark rights of Kamado Joe.. Modifying, distributing or using for any purpose the material of this site which is copyrighted or otherwise protected under intellectual property laws directly violates Kamado Joe's intellectual property rights. The material contained in this web site is copyrighted, is protected by worldwide copyright laws and treaty provisions, and is provided for lawful purposes only.

Kamado Joe makes no warranty or guarantee concerning the accuracy or reliability of the content at this site or other sites to which the site links. All information concerning products are based on current information at the time of programming. Kamado Joe reserves the right to make changes at any time, without notice, in the information contained on this internet site, including without limitation. Kamado Joe DOES NOT WARRANT THAT THE WEB SITE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY INFORMATION, SOFTWARE OR OTHER MATERIAL AVAILABLE ON OR ACCESSIBLE THROUGH THE WEB SITE IS FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. THIS EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU, TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.

UNDER NO CIRCUMSTANCES SHALL Kamado Joe BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT IN ANY WAY FROM YOUR USE OF OR INABILITY TO USE THE WEB SITE OR YOUR RELIANCE ON OR USE OF INFORMATION, SERVICES OR MERCHANDISE PROVIDED ON OR THROUGH THE WEB SITE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THIS EXCLUSION ON CONSEQUENTIAL AND INCIDENTAL DAMAGES MAY NOT APPLY TO YOU, TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES. Kamado Joe’s total liability to you for all losses, damages, and causes of action (in contract, tort (including without limitation negligence), or otherwise) will not be greater than the direct incremental amount, if any, you paid specifically to access this site.

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD Kamado Joe HARMLESS FROM ANY AND ALL LIABILITIES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, RELATED TO ANY VIOLATION OF THESE TERMS AND CONDITIONS BY YOU.

All information contained at this Web site is intended for the USA market only. This Web site is controlled, maintained, and serviced by Kamado Joe within the State of Georgia, United States of America. This Web site can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Georgia, by accessing this web site both you and Kamado Joe agree that the statutes and laws of the State of Georgia, without regard to conflicts of laws principles, will apply to all matters relating to the use of this Web site. You and Kamado Joe also agree, and hereby submit to, the exclusive personal jurisdiction and venue of the Circuit Court of Fulton County, Georgia, and the United States District Court of Georgia with respect to such matters. Kamado Joe makes no representation that the information and materials in this web site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in this web site in violation of U.S. export laws and regulations.

All remarks, questions, suggestions, ideas, graphics, data or other information communicated to Kamado Joe directly through this web site or e-mail will become the exclusive property of Kamado Joe, and is, and will be treated as, non confidential and nonproprietary. Without limitation, anything you transmit, submit, or post becomes the exclusive property of Kamado Joe, and may be used for any purpose, including, but not limited to, reproduction, transmission, publication, broadcast, and posting. Furthermore, Kamado Joe is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this web site for any purpose whatsoever, including, but not limited to, developing and marketing products using such information, and Kamado Joe will not incur any liability as a result of any similarities to the communicated materials that may appear in its products, business or services. Additionally, through your usage of this web site you may submit and/or Kamado Joe may gather certain information about you and your web site usage. Kamado Joe is free to use this information for any purpose it deems appropriate, including, but not limited to, marketing purposes.

Kamado Joe reserves the right, in its sole and exclusive discretion, to revise these terms and conditions at any time. All revisions shall be posted on this page. Since you are bound by all revisions made by Kamado Joe, you should review this page each time you connect to Kamado Joe’s web site. It is important that you fully read and understand the terms and conditions you are agreeing to be bound by, when you use this site.

Contacting this Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please use our contact page.