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Limited Warranty
Kamado Joe warrants that this Kamado Joe grill and smoker is free of defects in both material and workmanship at the date of purchase for the following periods with respect to the following components:
• Twenty (20) years for all ceramic parts (dome, base, firebox and fire ring)
• Five (5) years for all metal parts (excluding cast-iron parts)
• One (1) year for all cast-iron parts (top vent or lid and fire grate)
• Thirty (30) days on thermometers and felt gaskets
Warranty coverage commences on the original date of purchase and covers only the original purchaser. Sales receipt is required for proof of purchase.
If a defect in material or workmanship is discovered during the applicable warranty period, Kamado Joe will, at our sole option, replace the defective component at no cost to you for the component itself. The owner is required to pay all other costs of warranty service, including returning defective components and labor charges.
This warranty does not apply to damage caused by abuse or use of the product for purposes other than that for which it is designed, damage caused by lack of proper maintenance or installation, damages caused by accidents or natural disasters, damage caused by unauthorized attachments or modifications or damage during shipment. This warranty does not cover damage from normal wear and tear from use of the product (for example, scratches, dents, dings and chipping).
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS EXPRESSLY LIMITED TO THE DURATION OF THE WARRANTY PERIOD FOR THE APPLICABLE COMPONENT. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
THE PURCHASER’S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY SHALL BE LIMITED AS SPECIFIED HEREIN TO REPLACEMENT. IN NO CASE SHALL KAMADO JOE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
FOR WARRANTY SERVICE:
Please feel call our customer service department at (678)866-0642 or write to us via email at Customer_Support@KamadoJoe.com or Warranty Service, Kamado Joe, 4034 Enterprise Way, Suite 200, Flowery Branch, GA 30542.
This limited warranty gives you specific legal rights and you may have other rights that vary from state to state.
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